By Michelle Dibo
The Postal Corporation of Kenya (PCK) has been commended for its strategic plan to transform into a key player in e-commerce logistics, digital financial services and modern communication.
Principal Secretary for Broadcasting and Telecommunications, Stephen Isaboke, committed to support for the Corporation’s efforts to recover and modernise.
He spoke during a meeting with PCK’s Board and senior management, led by Postmaster General and CEO John Tonui.
The PS PCK reported a 17% profit margin in the just concluded Financial Year, a significant improvement from the previous year, with losses reduced from KSh1 billion to KSh300 million through cost rationalisation and growth in core operations.
During the meeting, PCK presented a plan focused on modernising infrastructure, enhancing human resource capacity and diversifying revenue streams.
Key initiatives include upgrading the PostaPay platform for financial services, establishing e-commerce hubs and optimising assets for rental income.
The Corporation aims to expand into last-mile logistics, global logistics and premium courier services, including on-demand and cold storage options.
Digital platforms, such as virtual addresses, a financial services hub, digital advertising and a digital museum for philatelic enthusiasts, are also part of the bold strategy.
To support this transformation, PCK is seeking a strategic partner to invest approximately KSh20 billion.
This investment will fund upgrades in ICT, warehousing, cold storage, and customer care, as well as consolidation centres at the JKIA and Mombasa Ports.
A joint steering committee with PCK, the Ministry, and the investor will oversee the turnaround process to ensure commercial sustainability and competitiveness in high-growth sectors.
Isaboke emphasised the importance of staff welfare in this recovery process and highlighted e-commerce as a critical area for growth, praising PCK’s focus on positioning itself as a leader in this space.
He recommended a visibility campaign to raise public awareness of PCK’s new direction, noting that the timing aligns with the rising demand for digital and logistical solutions.
PCK’s immediate priorities include employee emolument and welfare, clearing pending bills, upgrading ICT infrastructure, piloting e-commerce hubs, enhancing the PostaPay platform and modernising key branches.
With these steps, the Corporation aims to leverage its extensive national and international network to drive growth and innovation in Kenya’s economic landscape and further advance the digital agenda.
