Top management from the Commission for University Education (CUE) and Multimedia University of Kenya (MMU) have signed an exit report marking the successful conclusion of a Regular Institutional Quality Audit conducted at the university.
The audit, which began on March 9, 2026, evaluated several key areas including stakeholder requirements, governance and management structures, core academic activities, quality assurance systems, physical facilities and utilities, institutional achievements, stakeholder satisfaction, as well as the university’s campuses, collaborations and partnerships.
Speaking during the exit meeting, audit team chairperson Maurice Okoth said the report outlines the strengths, weaknesses and recommendations identified during the review, which will guide the university in enhancing its services.
“The exit report highlights the strengths, weaknesses and recommendations identified by the Commission for University Education. These will go a long way in improving services offered to students, as well as how the university manages human resources and other operations,” he said.
Prof. Okoth emphasized that the audit process is designed to support continuous improvement rather than punish institutions, adding that implementation of the recommendations will help the university achieve higher standards.
“This process is not punitive in any way. When the university implements the recommendations, it will move to the next level. We look forward to working together over the next five years to see the progress made,” he added.
He also noted that as a public institution, MMU faces high expectations from students, alumni and other stakeholders who are keen to see the university continue growing and improving its services.
In her remarks, MMU Vice Chancellor Rosebella Maranga commended the audit panel for its professionalism and constructive engagement throughout the exercise.
Prof. Maranga said the audit process had been valuable and insightful, noting that the observations and guidance provided by the audit team would help the university strengthen its internal systems.
“The professional observations and guidance provided will greatly assist the university in enhancing its internal processes, governance, quality of teaching, innovation and service delivery,” she said.
She reaffirmed the university’s commitment to implementing the recommendations and maintaining compliance with the national standards and guidelines governing higher education.
Prof. Maranga added that the university looks forward to receiving the comprehensive final audit report and continuing its collaboration with CUE to advance the quality of higher education in Kenya.
The institutional quality audit is conducted every five years under the Universities Act to assess compliance with national standards, guidelines and regulations.
The previous audit at MMU was conducted in 2019.
MMU Acting Director for Quality Assurance Martin Magu said the process began in July 2025 when the university submitted its Self-Assessment Report to CUE.
He explained that the regulator subsequently assembled a team of experts to conduct a site inspection, review documentation and evaluate institutional processes to validate the report.
During the audit, the team engaged a wide range of stakeholders including the university council, management board, senate, academic and non-teaching staff, students, alumni, service providers, hostel owners and local administrators.
CUE is expected to release the detailed final audit report by the end of March 2026.
-Story courtesy of MMU